Refund and Cancellation Policy
At Tripon Tours and Travels, we strive to provide the best travel experiences. However, we understand that plans can change. Please review our refund and cancellation policy below:
1. General Cancellation Terms
All cancellation requests must be made in writing via email or WhatsApp.
Cancellation charges are applicable as per the specific tour package, airline, hotel, or third-party service provider terms.
The date of cancellation will be considered based on when we receive the written request.
2. Cancellation Charges
Domestic Tours:
30 days or more before travel date: 10% of total tour cost
15 to 29 days before travel date: 25% of total tour cost
7 to 14 days before travel date: 50% of total tour cost
Less than 7 days before travel date: 100% of total tour cost (No refund)
International Tours:
45 days or more before travel date: 15% of total tour cost
30 to 44 days before travel date: 30% of total tour cost
15 to 29 days before travel date: 50% of total tour cost
Less than 15 days before travel date: 100% of total tour cost (No refund)
Note: Airfare, visa fees, and taxes are subject to individual airline and embassy policies and are usually non-refundable.
3. Refund Policy
Approved refunds will be processed within 7 to 14 business days.
Refunds will be credited through the original method of payment.
Any banking/transaction charges incurred will be deducted from the refund amount.
We are not liable for delays caused by third-party service providers (airlines, hotels, banks, etc.).
4. Non-Refundable Items
Visa fees once processed.
Travel insurance once issued.
Flight tickets marked as “Non-refundable” by airlines.
No refunds for no-shows or unused services once the tour has started.
5. Changes to Bookings
Any rescheduling or changes are subject to availability and may incur additional charges.
Change requests must be made in writing and approved by our team.
6. Force Majeure
We are not responsible for cancellations due to natural disasters, political unrest, pandemics, or other force majeure events. In such cases, refund policies of individual service providers will apply.
7. Contact Us
For cancellations, changes, or refund requests, please contact:
📧 Email: tripontoursandtravels4@gmail.com
📞 Phone: 0891 – 3188095
🌐 Website: www.tripontoursandtravels.com